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Syncing Data to Quickbooks Online

Andrea Jackson
  • Updated

Now that you've completed the initial 3 steps of the setup, you're ready to send some data to Quickbooks. Hooray!

We're now on the fourth and final step of the process!

  1. Overview of the Quickbooks Online Integration
  2. Integrate with Quickbooks Online 
  3. Setup Sync Settings for Quickbooks Online 
  4. Syncing Data to Quickbooks Online (That's this article!)

Sync your Data 

(1) In the Integration Settings, click Actions and Sync Transactions

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(2) You'll be directed to a page with all eligible Keela transactions that have not yet been synced to QBO. Select the Transactions you would like to action > Click Actions

 

Tip: If you are looking for transactions of a certain type (for example, received after January 1) and have a large list of unsynced transactions, use the  Filters tool to drill down!

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There are two actions you can take:

  1. Sync Transactions - Sync the transactions to QBO according to your Sync Settings
  2. Skip Transactions - Do not sync the transactions to QBO and remove them from the sync screen. 

You'll receive an alert to confirm you would like to move forward with the selected option. If you're ready, click Confirm and let the magic happen! All Synced and Ignored transactions will be moved to the Sync History tab for reference.

How does Keela match profiles in QuickBooks?

Every time you sync data with QBO, Keela Contact Profiles will be matched to any QBO Profiles by name and email address to map the transactions to the correct contact in QBO.

There are a few scenarios that may happen when you sync:

1) No existing QuickBooks customer profile

Keela will create a new customer profile in QuickBooks, which appears as [Full Name].

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2) An existing QuickBooks customer profile matches a Keela contact

Keela will sync the new data to the existing customer profile in QuickBooks.

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(3) If there are two duplicate contacts in Keela / Partial Match to QBO Customer

A new customer profile will be created in QBO and will be added as the sub-customer of the first profile in QBO that matches  the full name or email address. 

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FAQ

How do I skip certain transactions so they do not go into QuickBooks? 

When you are in the 'Sync Transactions' section in Keela,  you will see a list of your transactions. If you want to skip certain transactions you have two options: 

1. You can manually select the transactions from the list >  click Actions > Skip Transactions. 

2. Click the 'Filter' button on the screen to filter out transactions that you want to skip. You can then multi-select these transactions > click Actions > Skip Transactions.

 

Can you re-sync transactions into QuickBooks?

You can attempt to resync any transaction synced to QBO with a status of "Skipped" or "Error". All you need to do is click on the transaction preview, and click "Retry Sync"!  

 

Why did my transaction or transactions sync as $0? 

You may not have fully mapped your income accounts! Click Here to learn more about mapping income accounts. 

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