Skip to main content
Community
Submit a request
Sign in
Keela
Search
Knowledge Base
Hi, how can we help today?
Getting Started
New to Keela or need a refresher? You're in the right place!
Training Videos
A collection of online training videos that demonstrate how to use features and tools in Keela.
Ideas Portal
Search, submit and vote on ideas to help improve Keela.
Community
Join our global community to ask other Keela users for advice or share your own.
Keela U: Fundraising Course
Want to expand your fundraising knowledge? Sign up for Keela U and take the nine chapter course today, where you can earn 15 CFRE points towards your CFRE accreditation!
Categories
Knowledge Base
Explore how-to articles and guides for all of Keela's features
Customer Care and Resources
How the Keela Customer Care team can support you in your journey!
Announcements
A place for new announcements and updates about the Keela system.
About Keela
General information about Keela including compliance details and our Terms of Service.
Your Account
Information on how to update your Organization or Personal Settings as well as Billing and Subscription details.
Getting Started with Keela
Everything you need to know about how to get your Keela account set up!
Importing Data
Importing data doesn’t have to be scary. Looking for information on moving your data into Keela? This is the place for you!
Training Videos
A collection of online training videos that demonstrate how to use features and tools in Keela.
Dashboard
View a snapshot of your organization's data and see your immediate responsibilities here!
Contacts
Everything you need to know about contacts and their profiles.
Fundraising
View your donations and revenue payments at a glance and report on your transactions.
Receipts & Acknowledgement Letters
You can send donation, revenue and membership payment receipts directly from Keela. Learn how this works here!
Impact Areas
Customize the specific "cause areas" in your organization so that your donors can contribute to them!
Campaigns
Set goals for fundraising and volunteer participation, reach out to your contacts and track your progress!
Forms
Receive donations online, subscribe your Contacts to your newsletter or create custom forms and surveys that can be filled out. The possibilities a...
Communications
Reach out to your contacts effectively with Email Marketing and Direct Mail using our Communications tool!
Automations
This Premium Feature lets you build automated workflows in your account to completely change the way your team works and communicates.
Pipelines
Meet our newest add-on, Pipelines!
Memberships
Create and manage your organization's membership plans!
Reports
It’s time to put your data to use! Use our Reports tool to dive deep into your data.
Projects
Seamlessly manage your fundraisers, meetings, and day-to-day operations and collaborate with your team all in one place!
Exporting Data from Keela
We've collected some useful "How to Export" articles from some common systems to help you get ready to import into Keela.
Integrations
Learn how to integrate KeelaPay, Quickbooks Online, Mailchimp, SendGrid, Eventbrite, Paypal or Stripe!
Partner Resources
These are resources for all Keela partners. It includes articles that touch on the partner directory, partner portal, and partnership agreement.
Troubleshooting
Hitting an unexpected snag with your Keela account? Open this troubleshooting toolbox for next steps!
Keela Starter Friends!
For the folks who are subscribed to the Keela Starter subscription.
Want to learn more?
Blog
Stay up-to-date on all of the latest fundraising and nonprofit ideas, guidance, suggestions, tips, and occasional stories.
Webinars
Attend our free, monthly webinars which bring together the wisdom of nonprofit experts and the experience of fundraising professionals.
Fundraising Resources
Check out these helpful worksheets, guides, tools, and templates that are designed to make your life easier.
Consultant Directory
Find and connect with a trusted nonprofit expert on topics ranging anywhere from grant writing to website design.