Andrea Jackson
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Articles
Recent activity by Andrea Jackson-
Donor Search Integration (US Only)
Hello to our USA friends! In this issue, we'll be chatting about Keela's connection to Donor Search, how it works, and how you can go about getting it set up! What is Donor Search? Donor Search is ...
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Restore Contacts
Did you accidentally delete or merge a contact? No worries! Using the contact restoration tool in Keela, you can restore contacts to the Keela system up to 90 days after a deletion/merge took place...
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How do I access Live Chat?
Once you've purchased our Premium Care subscription package, you'll have access to a bunch of new ways to communicate with our Customer Support Specialists. One of the fastest ways to get in touc...
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Managing your Volunteers in Keela
Volunteers are one of the most important part of some organizations, but they can often be overlooked when it comes to reporting time. In this webinar, Keela's Director of Customer Care, Elsie, w...
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Keela's One-Click Fundraising Report
The Fundraising Report, also fondly referred to as ‘THE Report’, gives you an opportunity to dive deep into your database and receive game-changing insights about your donors and their preferences....
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Why is my unsubscribe and manage preferences link not working?
Why is the Unsubscribe and Manage Preferences link not working on my Test Email? The unsubscribe and manage preferences Smart Code link is unique for each of your recipients as it's directly conne...
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Making Changes on the Settings Tab
You can make different changes to your Workflow from a couple of different tabs in Automations. In this article, we'll check out all of the change that you can make on the Settings tab which should...
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Create a Cumulative Receipt for Multiple Revenues
How to Log a Receipt for Multiple Revenues Important Note - a cumulative/total receipt can only be issued if the following conditions are met: All of the revenues were made by a single Contact All...
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Navigating a Campaign - Volunteering Tab
There are a lot of different tabs that can be accessed from within a Campaign in Keela. In this article, we'll be looking at the Volunteering tab. Here you will be able to view all of those Volunt...
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Anonymous Donors
Have you ever had a donor that wishes to remain anonymous, or have donations that came from an anonymous donor? This article outlines different strategies for managing Anonymous donors and donati...