"New" segments is not ready yet - cannot rebuild my old segments as there are many fields missing in the New Segments area
1. Is there no way for my old segments to be automatically recreated into the new segments? I have so many of them!
2. I have a number of Reports programmed into Keela that reference Segments. Will the "new" segments feed into my existing Reports? Or will I need to rebuild my Reports as well?
3. The New Segments do not offer the same fields as the old Segments. For example, where are the "Revenue Transaction" filters?
4. I have many segments and reports pre-programmed that are very specific and took me a long time to build. Customer Support has advised me that the "new Segments tool does organize its filters differently from the legacy version, so some filters may appear under new categories or be accessed through a different workflow. For Revenue Transaction filters specifically, those types of segments are created through Reports rather than directly in the Segments tool." I will need you to show me how to create a segment in a Report, and have it connect to another report just as my current segments do. This seems like learning a whole new process. How can I go about booking a time with you or another support person to have some orientation on this new method?
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I'm frustrated with this too. I'm new to Keela and so don't want to have to learn two systems. The new version sets up the filters quite differently to the old one - but I can't use it because I am unable to get the 'Edit Filter' to work (even though I'm using Chrome). So I am using the classic version. It takes a lot of time to learn the set up - and now I'm going to have to do it twice :(
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