Stefania Bracho Liberatore
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Recent activity by Stefania Bracho Liberatore-
Hi everyone, Stefania jumping in here from Keela's Customer Care Team. I've shared your feedback about this to our Product Team so they are aware. Best, Stefania
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Hey Vince, Great question! At this time, it is not possible to include both of that information on the same export as membership data is different than Contact Data. You'll need to get two expor...
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Hi Gloria! Thanks for sending your question. When someone donates via a Keela form and they set up a recurring donation, it will start the day that they submit the form! From Keela's side, you'l...
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Hi Krystal, Yes! You'll need to use the following filter: This will pull all the transactions that have a soft credit. Let me know if you have any more questions! Stefania
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Hi Michael, Great question! You can export form responses to PDF files and then you can save it to their contact profile. You can learn more here on exporting form responses: https://support.keel...
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Hi there, Can you send us an image of the error? Stefania
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Hi Nova, Can you share a screenshot of the error and where you are seeing it? Stefania
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Hi there, The recurring donations will continue as is! No need to contact the donors. Thanks, Stefania
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Hi Rebekah, Thanks for sending your question! At the moment, that specific workflow is not possible in Keela as the credit card information does not come to Keela. It stays within the Keela Pay Por...
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Hey Chris, Can you send us an email to support@keela.com with all the details so we can take a look at it? Stefania