Stefania Bracho Liberatore

  • Total activity 160
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  • Subscriptions 81

Activity overview

Latest activity by Stefania Bracho Liberatore

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. The new dedication checkbox

    Hi everyone,  Stefania jumping in here from Keela's Customer Care Team.  I've shared your feedback about this to our Product Team so they are aware.  Best, Stefania

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    • Stefania Bracho Liberatore
    • 0 votes

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. How to include Household with Membership Export?

    Hey Vince,  Great question!  At this time, it is not possible to include both of that information on the same export as membership data is different than Contact Data.  You'll need to get two expor...

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    • Stefania Bracho Liberatore
    • 0 votes

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. Reoccuring Options

    Hi Gloria!  Thanks for sending your question.  When someone donates via a Keela form and they set up a recurring donation, it will start the day that they submit the form!  From Keela's side, you'l...

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    • Stefania Bracho Liberatore
    • 0 votes

  • Stefania Bracho Liberatore created an article,

    Release Notes - Dedication E-Cards

    1. Announcements
    2. Release Notes

    You asked and we heard! I am so excited to announce that we have released Dedication E-Cards to Keela! You will now have the ability the send dedication E-cards automatically from Keela. Your donor...

    • Stefania Bracho Liberatore
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. Is it possible to run a report on all donations with a soft credit?

    Hi Krystal,  Yes! You'll need to use the following filter: This will pull all the transactions that have a soft credit.  Let me know if you have any more questions! Stefania

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    • Stefania Bracho Liberatore
    • 0 votes

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. Forms - saving as an (individual) PDF

    Hi Michael,  Great question! You can export form responses to PDF files and then you can save it to their contact profile.  You can learn more here on exporting form responses: https://support.keel...

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    • Stefania Bracho Liberatore
    • 0 votes

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. chat-ocx is missing

    Hi there,  Can you send us an image of the error? Stefania

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    • Stefania Bracho Liberatore
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  • Stefania Bracho Liberatore created an article,

    Release Notes - Subscription Preferences

    1. Announcements
    2. Release Notes

    You asked and our Product Team did listen! I am so excited to announce that we have released Subscription Preferences to Keela!  Watch everything live here with Stefania: Subscription Preferences ...

    • Stefania Bracho Liberatore
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. sqlcesa35-dll is missing

    Hi Nova,  Can you share a screenshot of the error and where you are seeing it?  Stefania

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    • Stefania Bracho Liberatore
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  • Stefania Bracho Liberatore commented,

    1. Community
    2. General Discussion
    3. New form and recurring payment

    Hi there,  The recurring donations will continue as is! No need to contact the donors.  Thanks, Stefania

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    • Stefania Bracho Liberatore
    • 0 votes