Stefania

  • Total activity 31
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Activity overview

Latest activity by Stefania
  • Stefania commented,

    Hi Ahmad,  In this case, I would recommend reaching out to the CRA directly and asking that question if it can be misrepresentative in the future for an audit or for any issues with the CRA.  From ...

  • Stefania commented,

    Hi Jannai,  At the moment the Birth Date filter will be also using the year so if you select last week it will give you the contacts that have the birth date of last week. In this case, I would sug...

  • Stefania commented,

    Hi Stephanie,  At the moment, we don't have a check payment option on our Keela forms. You can definitely add that idea to our Product Portal here: https://portal.productboard.com/keela/1-product-p...

  • Stefania commented,

    Hey Jeff, Great question! You can find your e-blast statistics on the overview page after you send out an e-blast. You can learn more about e-blast statistics here: https://support.keela.co/hc/en-u...

  • Stefania commented,

    Hi James, Thanks for your question! At the moment, Keela does not have a designated place to view all To-dos. However, this has been added to our Product Portal as a feature request. I would recomm...

  • Stefania commented,

    Hi Carrie,  That's definitely possible and we have outlined in this Knowledge Base article on how to set it up: https://support.keela.co/hc/en-us/articles/4410784011533-Volunteer-Sign-Up-Process Le...

  • Stefania commented,

    Hi Wade,  I would recommend using this filter instead as it will show you contacts that are not engaged with your organization:   You can also learn more about our engagement stages here: https://s...

  • Stefania commented,

    Hi Eric,  This is Stefania from Keela's Customer Care team!  At the moment it is not possible to see the CC'd email address in Keela. This idea is currently under consideration by our Product Team....

  • Stefania commented,

    Hi Sandeep,  This is Stefania here from Keela's Customer Care Team.  I've created a video for you showing you how to create the segment: https://www.loom.com/share/399e6fe511774370b30e872b87669a99 ...

  • Stefania commented,

    Hi Louise,  Stefania here from Keela's Customer Care Team.  Just wanted to let you know that we are investigating this issue and we will follow up via email once we have more information.  Let me k...