Support
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Recent activity by Support-
Understanding your Active Workflow
Once you've activated your Workflow, you'll be able to gain some useful insights to help you understand what's happening in it. The Overview Tab On the overview tab, you'll be able to make overar...
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Keela System Status Updates - USA
January 20, 2023 Filestack, the program used to generate PDFs and exported materials is currently experiencing intermittent service outages. This is impacting the ability to download reports, expor...
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Keela System Status Updates - AUS
January 20, 2023: 8:30 am PST Filestack, the program used to generate PDFs and exported materials is currently experiencing intermittent service outages. This is impacting the ability to download r...
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The Partner Portal and Referral Payments
So, you’re a Keela Partner who has a client ready to purchase their Annual Keela Subscription. Now what? We’re so grateful for the recommendation, and we’d love to offer you a referral bonus as a...
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Keela Referral Program
So, you want to help a friend out by introducing them to some really great nonprofit software, all the while earning both you and your friend $75? Here’s how to use the Keela Referral Program. Wh...
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Receipt Enhancements Release Notes - Dec 2022
Receipting season is right around the corner, folks! If you attended our End of Year Webinar Series: Part 4 - EOY Receipting webinar you'll already be aware that we've been working on some new e...
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End of Year Receipting Season with Keela
One of the best things about Keela is that it makes your end of year receipting a breeze! The only trouble is... receipting time happens once a year. Recalling the process after 11 months can be a ...
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Setting up your Receipts - Receipt Details
Now that you've got a good understanding of the three types of receipts that you can send out from your Keela account, let's get them set up! Creating Receipts for the First Time To create your rec...
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An Introduction to KeelaPay
What is KeelaPay? Our very own brand new payment processing platform! It has a native integration with Keela which means that the two are both connected and you can navigate to KeelaPay directly fr...
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Sharing a New Keela Form
Now that you've created a new Donation Form, it's time to share it with the world! Publishing Your Form Before you can share your form, you will need to publish it. Publishing your form will not ...