Support

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Latest activity by Support
  • Support created a post,

    Donor Experience Week 2021

    Hello Community, Thank you all for joining this year's Donor Experience Week! We've created this space for you to share any lingering thoughts or ideas from a session you enjoyed throughout the we...

  • Support created an article,

    Keela's Form Bonanza Competition!

    To celebrate last month's Carelabs Webinar, we're holding a competition! We want to see how you use Keela Forms on your website to automate the adding of your Contacts, collection of email sign ups...

  • Support created an article,

    Using Keela Forms

    One of the most important parts of your Keela set up is creating and publishing Forms.   They are the backbone of Keela and allow you to automatically accept payments and donations, issue receipts,...

  • Support created an article,

    Keela's Automation Tool

    It’s no secret that nonprofits have their work cut out for them! You’re doing the work of 5 people and time is a luxury that you can no longer remember. Folks can be stretched pretty thin!    So ho...

  • Support created an article,

    New Premium Feature - Automation

    It's been a hot summer here in Vancouver, BC and we are continuing that trend by releasing one of the hottest new features to Keela since we came out with our brand new platform, Keela 2.0, early l...

  • Support created an article,

    Automation Webinar

    Well these Knowledge Base articles are all well in good for folks who learn by reading - but what about those who learn by watching? Never fear! We'll be releasing an Automation training video in t...

  • Support created an article,

    Best Practice Recommendations for Automations

    Once the incredible Customer Care team get the hang of this new tool, they'll get to work creating articles that you can use as guides to create specific workflows.   Keep an eye out for a whole se...

  • Support created a post,

    Suggestions for Automation Workflow Guides

    Hi folks! Have a suggestion about a kind of Automation workflow that you would like us to post a guide for in the Knowledge Base? Share it here! We'd love to hear it. Thanks, Elsie Customer Care Team

  • Support created an article,

    Scheduled Enhancements in the Future

    Like I said back in my What is the Automation tool? article, this is only the beginning! We're planning on adding more enhancements to the automation tool in the future.   Now, a million things can...

  • Support created an article,

    Actions Stage

    The Actions Stage is where the real magic happens - these are the actual actions that you would like Keela to perform as your Contact moves through the workflow.   When they hit an Action Stage, Ke...