Keela Customer Success

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Activity overview

Latest activity by Keela Customer Success
  • Keela Customer Success created an article,

    How do I access Live Chat?

    Once you've purchased our Premium Care subscription package, you'll have access to a bunch of new ways to communicate with our Customer Support Specialists.   One of the fastest ways to get in touc...

  • Keela Customer Success created an article,

    How do I access one-on-one Training?

      Once you've purchased our Premium Care subscription package, you'll have access to a bunch of new ways to communicate with our Customer Support Specialists.   One of the most popular ways to lear...

  • Keela Customer Success created an article,

    How do I access Phone Support?

    Once you've purchased our Premium Care subscription package, you'll have access to a bunch of new ways to communicate with our Customer Support Specialists.   One of the most popular ways to chat w...

  • Keela Customer Success created an article,

    Premium Care

    We've spent a little bit of time talking about the high-quality and fast paced unlimited email support that comes with every Keela subscription. But what if you'd like more options to communicate w...

  • Keela Customer Success commented,

    Official comment

    Hiya Kara! Thanks so much for your question - we love 'em! At the moment, it's not possible to connect Keela's Forms to Google Analytics.  This has been logged as a new idea in our Product Portal a...

  • Keela Customer Success created an article,

    Revenue Receipts

      There are lots of different receipts and automatic emails that you can send out - as such, there's a lot of information! We couldn't possibly fit it all into this one article.   That's why we hav...

  • Keela Customer Success created an article,

    Donation Receipts

      There are lots of different receipts and automatic emails that you can send out - as such, there's a lot of information! We couldn't possibly fit it all into this one article.   That's why we hav...

  • Keela Customer Success created an article,

    Setting up your Receipts - Acknowledgement Letters

    Once you've finished setting up your Receipt Details, it's time to move on to the Acknowledgement Letters. This section of Receipts & Emails tab lets you customize the: Automated emails that are s...

  • Keela Customer Success created an article,

    What are Receipts?

    One of our favorite things about the Keela system is our Receipts! You can create Receipts for Donations, Revenue Payments (non donations financial gifts) and Memberships. You can customize these w...

  • Keela Customer Success created an article,

    Setting up your Receipts - Receipt Details

    Now that you've got a good understanding of the three types of receipts that you can send out from your Keela account, let's get them set up!   Creating Receipts for the First Time To create your r...