Keela Customer Care Team

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Activity overview

Latest activity by Keela Customer Care Team
  • Keela Customer Care Team created an article,

    Release Notes - P2P Fundraiser

    We are so excited to announce that we've released the ability to link offline transactions to a P2P fundraiser.  How do I link a transaction to a P2P fundraiser? When you are adding the association...

  • Keela Customer Care Team commented,

    Official comment

    Hi Brenda,  Great question! You would need to cancel all the individual receipts that were issued for 2023 donations and then create a cumulative receipt.  You can learn more here on how to create ...

  • Keela Customer Care Team created an article,

    Release Notes - Company Field Enhancement

    We are very excited to release this enhancement that targets the logic behind companies donating on forms, as well as capturing individual details of personnel at that company on the Keela form.  T...

  • Keela Customer Care Team created an article,

    Anti-Spam Regulations effective February 2024

    As of February 1st 2024, Yahoo! Mail and Gmail are introducing a new set of requirements that senders must meet in order for their bulk email to be delivered as expected to their subscribers. Email...

  • Keela Customer Care Team commented,

    Hi Christina,  This definitely doesn't sound right. Do you mind sending us an email to support@keela.com with the details and examples where this is happening so we can investigate!  Best, Stefania

  • Keela Customer Care Team created an article,

    Release Notes - Exporting Interactions

    We are so happy to announce that we've released the ability to export interactions from Keela. Exporting Interactions In order to export interactions, you can go to your Contacts > Interactions and...

  • Keela Customer Care Team created an article,

    Release Notes - Zapier Integration Enhancements

    We are very excited to announce that we've released two big enhancements to our Zapier Integration.  Field Logic We've now added the ability to add field logic replacement when creating individual ...

  • Keela Customer Care Team created an article,

    Pipelines Examples

    We know that Pipelines can be used for several different reasons but we wanted to provide some examples that can be useful when you are brainstorming how you can use our Pipelines Tool.  Example: M...

  • Keela Customer Care Team created an article,

    Release Notes - Pipelines

    Pipelines - the why!  We are so excited to announce that we've released Pipelines to Keela. Pipelines will give you the ability to track your stakeholders' movements. It gives you access to powerfu...

  • Keela Customer Care Team created an article,

    Release Notes - December 2023 Release

    We are so excited to release some minor but mighty things to Keela!  Here's what you can expect in Keela: Ability to Filter by Postal Code/Zip Code We've now added the ability to filter by Postal C...