Keela Customer Care Team

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Activity overview

Latest activity by Keela Customer Care Team
  • Keela Customer Care Team created an article,

    Release Notes - December 2023 Release

    We are so excited to release some minor but mighty things to Keela!  Here's what you can expect in Keela: Ability to Filter by Postal Code/Zip Code We've now added the ability to filter by Postal C...

  • Keela Customer Care Team created an article,

    Release Notes - Texting now Available (CA and USA only)

    I am very excited to announce that we've now released Keela Texting completely.  You now have the ability to send Text Marketings from Keela.  Release Video Resources Create a Texting Communicati...

  • Keela Customer Care Team created an article,

    Create a Texting Communication

    Now that you've purchased texting and you've been verified, I'm pretty sure you are very eager to start sending text messages from Keela! Let's get started on how to send those out.  Create a Text ...

  • Keela Customer Care Team created an article,

    Formatting Your Pledge Data Spreadsheets

    We spent a bit of time in our Introduction to the Import Data Process training videos chatting about how the Import Process works as well as some general advice on how to perform Data Prep. In this...

  • Keela Customer Care Team created an article,

    Text Marketing Statistics

    Now that you've sent out your text, it is time to take a look at the statistics! We'll give you Statistics on three things: Delivered, Clicked, Failed.  Delivered We'll let you know the contacts t...

  • Keela Customer Care Team created an article,

    Keela Texting Application

    Wohoo! We are so excited that you are applying for Keela Texting.  In order to get your toll-free number, Twilio (our third party that provides the toll-free number) requires you to fill an applica...

  • Keela Customer Care Team created an article,

    Release Notes - Texting - Billing and Verification (US and CAN only)

    As promised, we are bringing you the second part of our release for Keela Texting!  Keela partners with Twilio to help you get your toll-free number verified so you can start using Keela Texting.  ...

  • Keela Customer Care Team created an article,

    Release Notes - Wealth and Demographics (US Only)

    Introducing our Wealth and Demographics add-on tool, providing rich insights into individual wealth, including real estate values, estimated income, mortgages, and more. Additionally, gain demograp...

  • Keela Customer Care Team created an article,

    Release Notes - Texting Opt In (CA and US only)

    We are very excited to announce that we have a Premium Feature in the works that is coming soon - Keela Texting!  However, in order to prepare for Keela Texting, we are releasing the ability for yo...

  • Keela Customer Care Team created an article,

    Release Notes - Automation Enhancements

    We're thrilled to announce the addition of highly requested enhancements to our Automation Premium Feature. Get ready for an even more seamless experience! Automation is an Add-On Feature on Keela ...