Claudia Hundloe

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Activity overview

Latest activity by Claudia Hundloe
  • Claudia Hundloe commented,

    Hi Laura,  I'm managing this manually outside of Keela at the moment otherwise I just have one contact for them and include both their names in 'First Name'. Titles doesn't really allow for it unfo...

  • Claudia Hundloe commented,

    Hi Sam, if you're wanting total number of 'new' donors you can try and filter by 'First gift' date or 'Total Donations' = 1 and the campaign added to the filter. If you have your 'weekly subscriber...

  • Claudia Hundloe created a post,

    Email Marketing Image Size Issue

    Has anyone had issues with Email Marketing showing a preview that looks correct but upon a test email the image sizes changes and everything is thrown out of whack? Any advice on how to rectify wit...

  • Claudia Hundloe commented,

    Hi Nicole,  if you're wanting to just do it with filters in 'Contacts' tab:I believe you can add 'date received' multiple times so you can have 'Date received' = 'is between 2021 and 2022' and 'dat...

  • Claudia Hundloe commented,

    Hi Laura, I see you sent this 4 months ago but if you're manually putting in cash/cheque or card donations you have the option under 'receipting' to 'Generate receipt and letter from print and mail...

  • Claudia Hundloe commented,

    Hi Rebekah,  This is a while ago now and you might have worked it out but I'd suggested checking whether your filter settings are "Filter for contacts that match               All                  ...

  • Claudia Hundloe commented,

    Hi Cristin Merker, https://support.keela.co/hc/en-us/articles/4410712445453-First-Time-Donor-Thank-You  This article talks about automations with sending first-time donors a welcome email. It doesn...

  • Claudia Hundloe commented,

    Hi James, try Frequency = Is empty. If you use a $ amount it looks at all donations that HAVE been made for $0. I hope this helps.