Claudia Hundloe

  • Total activity 21
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Activity overview

Latest activity by Claudia Hundloe

  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. How to resend emails to non-openers?

    Hiya, In addition to the above, you can create your list by creating a 'Tag' and then in your original email clicking on the 'unopened' list > actions > 'Add to Tag'. Once you've duplicated your or...

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  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Printing acknowledgement letters?

    Hi Benjamin, I don't work for Keela apologies, but you can reach out to their customer support if you need assistance. The 'Receipting' is only while you're manually entering a donation. If it is s...

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    • Claudia Hundloe
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  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Create automation based on donation value

    Hi Carole, if you select a workflow based on 'Contact makes a transaction' and then add filters including 'Total amount of gift = whatever amount you want ie. is between 500 and 5000' and 'date rec...

  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Addressing couples?

    Hi Laura,  I'm managing this manually outside of Keela at the moment otherwise I just have one contact for them and include both their names in 'First Name'. Titles doesn't really allow for it unfo...

  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Counting Individual Donors within a Campaign

    Hi Sam, if you're wanting total number of 'new' donors you can try and filter by 'First gift' date or 'Total Donations' = 1 and the campaign added to the filter. If you have your 'weekly subscriber...

  • Claudia Hundloe created a post,

    Email Marketing Image Size Issue

    1. Community
    2. General Discussion

    Has anyone had issues with Email Marketing showing a preview that looks correct but upon a test email the image sizes changes and everything is thrown out of whack? Any advice on how to rectify wit...

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    • 2 followers
    • 1 comment
    • 0 votes

  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Report help!

    Hi Nicole,  if you're wanting to just do it with filters in 'Contacts' tab:I believe you can add 'date received' multiple times so you can have 'Date received' = 'is between 2021 and 2022' and 'dat...

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  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Printing acknowledgement letters?

    Hi Laura, I see you sent this 4 months ago but if you're manually putting in cash/cheque or card donations you have the option under 'receipting' to 'Generate receipt and letter from print and mail...

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  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Creating segment for active recurring donors in specific impact area

    Hi Rebekah,  This is a while ago now and you might have worked it out but I'd suggested checking whether your filter settings are "Filter for contacts that match               All                  ...

  • Claudia Hundloe commented,

    1. Community
    2. General Discussion
    3. Setting up acknowledgements for new donors only

    Hi Cristin Merker, https://support.keela.co/hc/en-us/articles/4410712445453-First-Time-Donor-Thank-You  This article talks about automations with sending first-time donors a welcome email. It doesn...