Generating Report for Cancelled Recurring Donations
Hello,
I am looking to generate a report of our scheduled recurring donations that have lapsed during a certain time period. I can set a filter to view all the lapsed contacts but would like to generate a report that includes their contact info and date lapsed. It seems as though I can only get this information by selecting each lapsed contact separately.
The scheduled recurring tab also doesn't give the option for downloading the data so I am wondering if there is somewhere else I can pull this info from?
Thank you!
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Hi Dawn,
Thanks for reaching out!
You'll need to go into each specific recurring transaction to see the date that they were cancelled. Right now, we don't have a report in Keela that will generate that information.
Let me know if you have any more questions!
Stefania
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