Embedded link into button on email marketing template not working

Emily Fawcett

• September 26, 2022 22:45

Hi there, I'm new to Keela and trying to send out an email to my database.  I created a Template and in the template created a button with a URL link to a page on our website.  Unfortunately, when I am in Preview and test the link, it doesn't work.  It downloads a bunch of code.   I'm sure I'm doing something incorrect, but I can't figure out what. 

Anybody else have this issue?

0

• Official comment

  

  Travis Kuhne

  • September 27, 2022 17:49

  Hello Emily,

  Thanks for your post! Travis from Keela Customer Care here - could you please let me know which Email Marketing Template on your account specifically is having this issue - and allow me permission to do a quick investigation from my side? You should be able to click the button right from the Email Marketing Template Preview, and be forwarded right over to whichever link you've setup for that button.
  
  Thanks & best regards,

  Travis @ Keela

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