Changing the email that accompanies a receipt

Toni Durant

• June 02, 2022 01:40

Hi all, how do you change the email that accompanies your general receipt? I can't see to find that anywhere (I am an administrator). 

Thanks in advance.

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• Official comment

  

  Nicole Kolkman

  • June 02, 2022 16:30

  Hi Toni (& Keela Community)!

  You can manage your Acknowledgement Letters & Emails, which accompany your automated receipts, in your Organization Settings > Receipts & Emails Tab! 

  Have a great day!
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  Toni Durant

  • June 02, 2022 20:05

  Thanks. I've looked under there at the receipt, and because we aren't sending a letter with it, I don't need to look under letters.... so I am not sure where to change the email content for the receipt only.

  -1
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  Nicole Kolkman

  • June 02, 2022 20:29

  Hi Toni,

  Email content (along with printed acknowledgement letters) is housed under the Acknowledgement Letter section in the Receipts & Emails Tab. I've recorded a brief video on my test account to show you where this is located: click here to watch.

  Cheers,

  Nicole

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