Export selection

Lachlan Williams

• May 05, 2022 04:00

I want to export contacts who occupy a single industry sector, but who our data does not properly describe at the moment - ie there is no way to filter for them using existing tags and segments. I am exporting them to batch tag and re-ingest.

There are *parts* of several different tags. When I open the tag, select only the contacts I want, and hit export, I get the entire tag, not just the current selection.

There is probably a simple solution because this is fairly basic functionality, but I can find it anywhere on the onboarding documents.

Would be super grateful for some assistance from the community on this. TY!

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  Stefania Bracho Liberatore

  • May 05, 2022 17:22

  Hi Lachlan, 

  Thanks for your question!

  When you export a tag, it will export all of the contacts on the tag so it will not only grab the contacts that you are selecting. That is why you are getting all of the contacts on the export. 

  You could add those contacts to a new tag and then export it from there so you could only get the contacts that have been selected. 

  Hope that helps!

  Stefania

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  Lachlan Williams

  • May 06, 2022 00:13

  Thanks Stefania.
  
  I was actually hoping to export them from a selection so that I could bulk add them to a new tag - I'm not able to do this from within an existing tag in the "ACTIONS" menu!
  
  My intuitive expectation was that making a selection and hitting "export" would either export only the selection or would ask whether I wanted to export the tag or the selection so I was surprised when it exported the entire tag.
  
  Realise this is a problem we would not have run into if we had structured our data before *before* importing 10k contacts but we are where we are now!
  
  

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