Communications/E-Blast

Kandra Forbes

• February 08, 2022 22:32

I am confused by the discrepancy between the noted Unsubscribed emails vs the link clicks that appear to have numerous "Unsubscribed" links. The numbers are different and I am curious as to why. 

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  Stefania Bracho Liberatore

  • February 09, 2022 18:17

  Hi Kandra, 

  Thanks for your question! 

  The discrepancy is because there's sometimes people that click on your unsubscribe link but at the end they do not end up unsubscribing. 

  Let me know if you have any more questions!

  Stefania

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