Convert Donation to Revenue
I have a number of transactions that are recorded as Donations that I'd like to convert to Revenue. Is there a way to do that, either individually, or ideally in bulk?
Thanks for your assistance!
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Official comment
Hi Adam,
Thanks for reaching out. My name is Nicole and I'm a part of Keela's Customer Care Team!
At the moment, it is not possible to convert donations to revenues and vice versa. However this idea is currently under consideration by our Product Team! I would recommend clicking here to vote for this idea in our Product Portal. This way our Product Team can track user demand and you can stay up to date on any updates related to this idea submission.
For more information on how to vote on or submit new ideas as well as Keela's process of evaluating idea submissions, head to our article on Requesting Ideas in Keela.
If these transactions were created manually, you would need to cancel the transactions and any issued receipts, and re-record them as the appropriate transaction. Alternatively, if these transactions were imported into the system, we could reverse the import so that you can update the transaction on a spreadsheet and re-import it. If so, please reach out to us directly at support@keela.com and we will get started!
Have a great day!😊
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