PDF image issues in archive of eblast

Louise Kennedy

• October 13, 2021 14:40

When I archive an eblast and then go to convert to PDF for future use/archiving in our office, all images disappear and become a ?. This makes the PDF unusable and not accurate in terms of our archives. Is anyone else having this problem? Is there a workaround?

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  Stefania Bracho Liberatore

  • October 14, 2021 15:37

  Hi Louise, 

  Stefania here from Keela's Customer Care Team. 

  Just wanted to let you know that we are investigating this issue and we will follow up via email once we have more information. 

  Let me know if you have any more questions :)

  Stefania

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