Where is the "Submit" button on a membership form?

Ellen Clague

• January 17, 2023 23:52

I've just created a membership form and linked it to our organization's annual membership plan; however, there is no "submit" button showing up on the form. In other words, a person can fill in all the boxes but there is nowhere to choose the membership plan or submit their information! How do I fix this?

Thanks in advance,

Ellen

0

• 

  Stefania Bracho Liberatore

  • January 18, 2023 14:35

  Hey Ellen,

  Thanks for sending your question!

  There is no submit button as the button at the bottom will be for their payment. Once they have filled out everything and selected the membership plan at the bottom, they can proceed for the payment at the bottom of the page. 

  If that's not what you see, do you mind sharing more details for us? Alternatively, you can send us an email to support@keela.com 

  Thanks,

  Stefania

  0
• 

  Ellen Clague

  • January 18, 2023 17:10

  Thanks Stefania!

  I realized my mistake was that the form was linked to a membership plan I had deleted  - because when the Keela team imported our contacts they created a new membership plan. So, I deleted the original one I made but forgot to link the new membership plan with the form. Once I remembered to do that, everything works perfectly. :)

  Thank you!

  0

Please sign in to leave a comment.