Keela Pay Missing FIelds

Vince Frantz

• December 15, 2022 15:27

We have had two users complain that they cannot enter their credit card when we use the Keela Pay integration. The credit card fields simply don't show up at all for them. They sent me screen shots of the credit cards fields and I confirmed they were missing (except zip code).

I then tested it on MS Edge & Chrome, I see the page loads and the Keela Pay Fields start out as missing:

 

 

Then a few seconds later they appear:

 

 

 

Here is one screen shot I received from a person trying to register:

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• 

  Stefania Bracho Liberatore

  • December 16, 2022 15:57

  Hi Vince,

  Thanks for letting us know!
  Our developers are investigating this. We'll be in touch via email.

  Thanks,
  Stefania

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