Credit card payments will follow a 3-step process, which is outlined below.
When a constituent uses their credit card via KeelaPay, an authorization request is generated by KeelaPay and sent to the constituent’s card network or card issuing bank. This authorization process, essentially verifies with the card network or bank whether the funds are available. This process determines whether a transaction is declined or approved.
If the constituent's card company or bank verifies that the funds are available, they place a hold on the funds, or a capture, and let KeelaPay know. The transaction is now approved in KeelaPay and is marked with the Succeeded status.
The process of transferring funds from the constituent's credit or bank account to KeelaPay is called settlement. Once a transaction settles, the funds are available in your KeelaPay account as part of your balance.