What is Keela Starter?
When you've worked for the Keela family as long as I have, you really get a sense of the incredibly large and diverse ecosystem that is the nonprofit world. Everyone’s on their own journey, everyone’s trying to make the world a better place! This is why Keela started - to grow and support this ecosystem and ensure that everybody has the opportunity to access technology that’ll make their work even more impactful.
In 2020, we saw the emergence of countless new nonprofits that are entering the world at a time when we needed them the most. It’s for these new nonprofits, dear readers, that we’ve created Keela Starter.
Keela Starter Explained
It's a brand new subscription tier designed to support nonprofits at the very beginning - from the ground up. It's for the folks who might not need all of the features of Keela right away and gives them room to build their nonprofit while leveraging technology. It's centered around Keela's powerful Donation Forms and ensures that nonprofits can start collecting online support for their cause straight out of the gate.
What Keela Features are included in Keela Starter?
The focus of Keela's Starter plan is online fundraising. Users will have varied access to the following features:
- Data Imports
- Users can import, view, and delete data
- Contacts will be added to Keela when they donate through a Keela Donation Form. Contacts can also be added manually
- Donations will be managed by Keela when they’re made through a Keela Donation Form.
- Transactions can also be added manually
- Impact Areas
- Tags and segment tags are available to organize donors.
- Donor company and household information is also available
- Filtering is available to sort through Contacts and Transactions
- Donation Forms only
- Receipt Groups
- Users can create, view and update Receipt Groups, perfect for bulk receipting
I want to Test/Trial Keela - is this the right option for me?
Not quite! We have our very own Sandbox Trial account that you can use to test all of Keela's features for free. The Starter plan is designed specifically for those folks who want to receive online donations through a Keela Form, but only expect to receive gifts from less than 250 Contacts.
What Training can a Starter Plan access?
Online! Starter users will have access to all of our online resources:
- Knowledge Base (how-to articles and training videos)
- Training Videos
- Keela Community
- Ask your fellow Keela users questions here!
Do I have access to additional support?
No - The Customer Care team isn't available for Starter plans.
I've Got Some Questions (FAQ)
How many users can be registered on a Starter account?
Unlimited! Similar to our regular subscription plans, you can have as many users as you like registered on your Keela account.
What Payment Processor can I connect to my Keela account?
Stripe! While the PayPal payment processor is available on our regular subscription plans, only the Stripe payment processor can be connected to a Starter Plan.
How many Contacts can I store in my Keela account?
You can enter and store up to 250 contacts. Keep in mind that contacts will be automatically added to your Keela account when they make a donation through your Keela Donation Form.
What is the subscription cost of a Starter account?
Free! There is no subscription cost for Starter plans.
Do I have access to Donation Receipts for my Contacts?
Yes! When a donation is made through a Keela Donation Form, the corresponding receipt is automatically emailed to your donor. It’s as easy as that!
What are the payment processing fees for donations made through my Keela Donation Form?
3.7% +.30c per donation! This payment processing fee includes Stripe nonprofit discount rate of 2.2% +.30c per donations.