In this article, we'll be taking a look at the general structure of the Responses tab.
How to Navigate the Responses Tab
Once your form has been shared with the world, you may start to receive responses from your Contacts and Donors. These Responses will be displayed in the Responses tab of your Form and there are a couple of different functions that you can perform here.
(1) Select All/ Select This Page Drop Down
Want to mass delete form responses? Click on this arrow to select either all of your form responses or all of the form responses displayed on this page and delete them.
Note: Be sure to double-check this before proceeding!
(2) Select Box
Perhaps you would like to delete one form response (but not all)? Click on these tick boxes to select the forms you would like to delete.
(3) Contact Column
Here you will find the names of your individuals or organizations who have submitted responses to your form. You can click on the names of these Contacts to view more details in the Preview box.
(4) Search Bar
Looking for a specific form response? Don't see this form at the top of your list? Enter the first name (or more) of the Contact in the search bar to narrow down the list.
(5) Page Count
Here you'll see the total number of form responses that you've received. The system displays 20 responses at a time and you can flick between pages by using the arrow buttons.
Here you'll see the date that the form was submitted. You can sort the responses from newest to oldest by clicking on the black arrow to the right of the Submitted column header.
Have a lot of form responses? Only want to see responses submitted between a certain time period? Use the Filter tool to narrow this down.
As discussed in our Forms introduction article, Donation and Revenue forms can accept payments! These types of forms will have an extra tab called Fundraising. Head over to our Navigating the Fundraising Tab article now to learn more about this.
I'm missing form responses for certain fields on my form
In the Form Response Tab, you'll only see responses that the contact provided on a form. If they did not complete a question, then this won't appear for that contact on the Form Response tab. In the case of a subscription question, if they did not select the option "Subscribe me to your newsletter", this question and response won't be provided.