Login Steps

Once your account and user login have been created, you can log in to your account using the direct link below. Don't forget to bookmark your link, so you have it handy!

There are two ways to login to Keela:

Sign in with Google
Email and Password

You'll always login using the same method from when you created your user account. If you aren't sure how you signed up, you can always try both and see what works. Still stuck? Follow the troubleshooting steps below!

Login Troubleshooting

If you are having some trouble logging in, try a few of these steps to get back on track!

User Not Found

If you are seeing the notification 'User not Found', the email you've inputted is not in our records. Try these steps:

Make sure you're using the correct login link for your country.
Make sure you're logging in using the same login method that you originally signed up with.
Verify that the email address is the one that you signed up with originally.
Try clearing your browser cache & cookies and restarting your browser.

Incorrect Password

If you are seeing the notification 'Incorrect Password', the email you provided is correct, but the password doesn't match our records. Try these steps:

Try another password that may be correct.
Try clearing your browser cache & cookies and restarting your browser.
Click Forgot Password to enter your email for a reset. Didn't receive the email right away? Check your spam!

I need a Keela Account

If you are not yet a user on the account, have one of the exiting users add you as a user by having them follow the steps in Invite a New User. If after they do this, you are not receiving an email invitation, make sure you check spam! You can also have the user Re-Send the Invitation. Once you receive the invite, you will want to follow the step sin Accepting an Invitation to Join Keela.

Help - I still can't login!

Not to worry, just contact us and we'll get you sorted!