E-blast Recipient & Sender Fields
Before you send your E-blast, you will want to make sure you have all the Recipient, Sender, Reply-To and Subject fields filled in!
- To - when you click 'Add Recipients', you can go ahead and add to All Contacts or choose to send the e-mail to a particular Segment or Tag(s). You can even create a new Segment, right from the 'Recipients' button! Looking to exclude certain contacts from this e-mail? No worries, you can exclude any contact from receiving this e-mail too. Once you've added your recipients, you will be provided with a preview of your recipient list. Important note: we recommend selecting the check-box 'Send to email addresses with unknown subscription status' if many of your Contacts have an Unknown subscription status. You'll be able to preview the select Subscription Status preference prior to sending your e-mail.
- From - here you can select which email address you would like to send the E-mail from. Note: if you want to send from your own domain, rather than the default Keela domain, you will need to use Keela's Sendgird Integration.
- Reply To - this field will automatically be filled with the author of the E-Blast, but you adjust which Users on the account receive recipient replies to the E-blast - via their Keela inbox.
- Subject - feel free to get creative here! Aim for a subject line that gets your recipients attention so they are more likely to open the E-blast! For some tips, click here!
A Note on Duplicate Recipients
We recommend keeping the primary email addresses unique to a single person's profile and not storing them on multiple Contacts' records. If an E-blast is sent out to two different Contact records (Contact names) that have the same email address, the E-blast will go out to that email address twice.
How to Send an E-blast
Make sure that you are on the content tab of the E-blast you want to send, on the right-hand side select Send E-blast. There are three different ways that you can choose to send an E-blast:
(1) Send Right Now
This will place your E-blast into the queue immediately. Be sure to double-check your E-blast one last time before clicking this button as once it's in the queue it cannot be removed.
(2) Schedule Send Time
Is now not a good time? Not to worry! You can schedule a time in the future and Keela will automatically send your E-blast for you.
(3) Send Test to Myself
Want to see how your E-blast looks in an inbox? Send a copy of the E-blast to your own inbox.
Note that you will need to have the 'To' / 'From' / 'Subject' fields populated in order for the 'Send E-blast' option to appear.
You will populate the 'To' field with the contact group you would eventually like to send this out to. This can be either a 'Segment' or 'All Contacts', don't worry as when you select 'Send Test to Myself' it will only be sent to you!
(4) Send Test to Emails
Want to send a test e-blast to your team? This is the option for you! Use this option to send the test e-blast to multiple people for review.
Note: Features like Smartcodes and the unsubscribe link do not work in test mode as these require information from a live Contact's profile to be populated.
Want to see this in action?
Head over to our E-blast Training video here.