Wohoo! We are so excited that you are applying for Keela Texting.

In order to get your toll-free number, Twilio (our third party that provides the toll-free number) requires you to fill an application to cover some details about your organization.

SMS Number

Here you will have the opportunity of selecting your own toll-free number or you can have a random number selected for you.

Sender Details

Legal Organization Name

You will add here the legal name for your organization

Website

The link to your organization's website.

Primary Organization Address

Physical address of your organization.

Contact First Name, Contact Last Name, Contact Email and Contact Phone Number

Personal information for user who is filling out the Keela Texting application.

Campaign Info

Here is where we'll need more details about how you are planning to use Keela Texting!

Estimated Monthly Message Volume

Here you can select an estimate number for the amount of texts that you are estimating you will be sending out every month.

Choose Main Opt In Channel

Here is where you will tell us how you are going to gather the consent (or opt-in) for texting from your donors and contacts.

There are 4 different options:

Verbal. This refers that you will ask your donors/contacts verbally for their consent to sign up for your texting. If you choose verbal, you'll need to provide a script of how you will ask your audience to sign up for you texts.
Web Form. This refers to having your contacts opt in for texting on an online form. This is the one that we recommend that you use. You can turn on the opt-in for Texting in your Keela Donation and Subscription Forms and your donors and contacts can sign up for your texting right from your Keela forms. For this one, you will just need to supply the link for the Keela form.
Paper Form. This refers to having your contacts opt in for texting on a physical paper form. You will need to supply with an image of the paper form.
Mobile QR Code. This refers to having your contacts opt in for texting via a QR code linking to a web form. If you have a standalone form, Keela will give you a QR Code. You can turn on the opt-in for Texting in your Keela Donation and Subscription Forms and your donors and contacts can sign up for your texting right from your Keela forms.

Opt In Images URL (&add URL)

This is where you will supply the images for the consent method that you have decided for the option above.

If you have chosen Options 1, 3 and 4, you will need to upload an image. If you have chose Option 2, you will need to provide the link to the form there.

If you choose to collect consent via a form, you must provide a URL or screenshot to the page where your consent is captured. Example - if consent is on the third page you will need a screenshot or URL for that particular page.

For ease, we recommend using a subscription form as your example of choice as it is captured clearly on the first page.

Please Choose the Category that Best Represents Your Use Case/Content

You will let us know here how you will plan on using Keela Texting for your audience. You can choose one of the following:

Two Factor Authentication
Account Notifications
Customer Care
Charity Non Profit
Delivery Notifications
Fraud Alert Messaging
Events
Higher Education
K12
Marketing
Polling & Voting Non Political
Political Election Campaigns
Public Service Announcement
Security Alert

Use Case Summary

Based on the option you chose for the category above, you will write a brief summary of how you will be using Keela Texting!

Please keep in mind it has to be under 500 characters.

Sample Message Content

Please Provide a Content Example of a Text You Would Like to Send Through Keela Texting.

Additional Information

Here you can add any additional details that you would want the Twilio team to know while they are reviewing your application.

What's Next?

Wohoo!! You did it. Now you should wait until you get a notification that your application has been approved!